Your privacy is important to us. Although we will distribute contact information to enable transactions to be consummated on our site (such as at the end of an auction), we will not sell, rent, loan, trade or otherwise offer your personal information to third parties, except to enable business you choose to transact (see Sharing With Partners). Joining World Energy Solutions, Inc. will not increase the number of unsolicited phone calls, emails, or mailings you receive.
How we collect information from you and how we use that information: In connection with your use of our Web site, we ask for and collect a variety of information from you in different ways.
The first way is through forms you fill out when you register for services through World Energy Solutions, Inc. For example, we ask for and store you and your business's name, address, email address, and other identifying contact data. The information you give us is used for transactional, billing, and administrative functions and to improve the information offerings on our site.
We may also collect information from you by using 'cookies,' which are small data files embedded in your Internet browser. Our site uses cookies to deliver World Energy Solutions, Inc. services and to keep track of your account transactions. Cookies help a web site recognize repeat users and improve the user's experience on the site. Although it is usually possible to disable cookies in your browser, you will lose a great deal of functionality and will not be able to use many World Energy Solutions website features. The information in your cookie is used to 'identify' you when you log onto the site, so that any personal profile information may be saved and used when you return. This allows you to better control the organization and type of information available when you log onto our site. We may also aggregate information you give us with other World Energy Solutions, Inc. users for the purpose of improving our service offerings. In these cases, information cannot be decompiled to identify individual parties.
The third type of information we collect from you is transaction information. In order to provide energy consumers competitive bids, it is necessary for us to share usage information, account numbers, meter numbers, and address with bidding suppliers. Although we allow energy consumers to solicit these bids anonymously, there is no guarantee that a supplier could not ascertain (by looking at the usage, load profile, and service territory) what company the information describes.
We partner with other companies to provide certain services. When you sign up to use these services, we will share contact information that is necessary for our partner to provide these services. Our partners are not allowed to use this information except for the purpose of providing these services.
As stated above, in connection with a transaction in which you are the seller or buyer, other members will be given contact information for you upon the close of the transaction, including your user ID, e-mail address, telephone number, and address. In order to join World Energy Solutions, Inc., all members agree to restrictions on how they use your information.
The World Energy Solutions, Inc. web site contains links to other sites. Please be aware that World Energy Solutions, Inc. is not responsible for the privacy practices of other sites. We encourage our members to read the privacy statements of any web site that collects personally identifiable information.
World Energy Solutions, Inc. may make message boards, news groups and other public forums available. Please remember that any information disclosed in these areas becomes public information so you should exercise caution and common sense in using them and disclosing sensitive information.
We have a number of security measures in place to protect the loss, misuse and unwanted alteration of information under our control. These measures include password encryption, firewall protection, and restricted server access. All confidential commercial information entered on the site is protected through multiple password protected layers and encryption. Data traffic to and from the web site is protected by industry standard Secure Socket Layer technology.
Please note, however, that while we strive to protect our members' privacy and information, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, we cannot guarantee the safety of any information you disclose online, and you do so at your own risk.
World Energy Solutions, Inc. may disclose account information when we have reason to believe that someone may be violating World Energy Solutions Terms of Service or may be damaging or interfering with (intentionally or unintentionally) World Energy Solutions rights or property, or with the rights or property of other World Energy Solutions, Inc. users. World Energy Solutions, Inc. may also disclose account information when we believe, in good faith, that the law requires it.
Removal or Correction of User Information
If you wish to change or modify the information you have previously provided us or if you would like to remove your information from our databases, you can do so by contacting us at info@worldenergy.com or by writing to us at the address below.
If you have any questions about our privacy policy, you may contact us at info@worldenergy.com, or write to us at:
Customer Service
World Energy
446 Main St.
Worcester, MA 01608
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